Copy of FAQs

Please see our most frequently asked questions below. If you still require further assistance, feel free to email us at and we will gladly be in touch.


What is GENTIL?
GENTIL is an Australian women’s intimate wellness brand creating natural and efficacious products that elevate holistic health. Our products are aimed at the treatment, prevention and maintenance of women’s intimate wellness.

Who are GENTIL products for?
GENTIL products are for women at all ages and stages of life. We are welcoming of all people who identify as women.

Are your products natural?
We use a combination of natural and safe synthetic ingredients to create a healthy internal environment.

Are GENTIL products safe for people who are pregnant and/or breastfeeding?
Please do not consume GENTIL Health supplements while pregnant or breastfeeding, out of an abundance of caution. Please consult your medical practitioner before taking any supplement or medication.

Do GENTIL products have any certifications?
Care For U is certified as a listed medicine by Therapeutic Goods Administration (TGA). Australia’s regulatory authority, the TGA undertakes efficacy assessments to ensure that products which claim to treat medical concerns are supported by scientific evidence.

Where are your products made?
Our products are developed in Australia and made from a combination of local and internationally sourced ingredients of the highest quality.

How do I know your ingredients are safe?
All of our ingredients are approved for use within Australia. Our formulations have undergone rigorous testing to ensure they are of the highest quality and optimised for women’s intimate wellness.

Are your products vegan and cruelty-free?
Yes, all of our products are vegan and cruelty-free.

Do your products have an expiration date?
Yes. Please see your individual product for the expiration date, printed on the bottle.

Where should I store my GENTIL products?
Store your products out of direct sunlight.

What is Care For U and how do I take it?
Care For U is a daily supplement for the treatment and prevention of UTIs. It contains natural ingredients and is TGA approved. The recommended daily dose is 1-2 capsules with water. Expect to see results within 8 hours.

Is A Quiet Night In safe for sensitive skin?
Yes. It has been dermatologically tested and is safe for sensitive skin.

Is A Quiet Night In safe to use with latex condoms and toys?

Is Come Clean safe for sensitive skin?
Yes. It has been dermatologically tested and is safe for sensitive skin.

Can I cancel an order once it has been placed?
Our warehouse sends out orders as quickly as they can, so if you need to cancel or change an order please email with your order reference number. If your order has already been dispatched, it cannot be cancelled or changed.

Where do you ship to?
We currently only ship within Australia.

Do you offer free shipping?
All orders over $80 will receive free shipping, otherwise a flat rate of $9.95 applies.

How long will my order take to arrive?
We endeavour to deliver your order as soon as possible, however backlogs with our postage carrier can occasionally cause delays. Please expect orders to arrive within 5-10 business days depending on your location.